All services provided on our website belong to us and are operated by Hasan Mert Güvenç.
Some personal information (such as name-surname, telephone, address or e-mail addresses) of the members by filling out various forms and questionnaires on the membership or website is collected due to the nature of the business.
In some periods, we send campaign information, information about new products, promotional offers to our customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, after logging in, this selection can be changed in the account information section or they can make a notification via the link in the notification message received.
During the approval process carried out via the website or e-mail, personal information transmitted electronically by our members via the website can only be transferred to the relevant third parties within the scope of the clarification text.
In order to identify problems with the system and to quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP address of its members. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic information.
Apart from the purposes and scope specified in the Membership Agreement, the requested information may be used by us or our collaborators for direct marketing purposes. Personal information may also be used to contact the user when necessary. Information requested by us or information provided by the user or information about transactions made through the website; It can be used by us and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope specified in the “Membership Agreement”.
We undertake to keep confidential information strictly private and confidential, to regard it as a confidentiality obligation and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.
1- CREDIT CARD SECURITY
We prioritize the security of credit card holders who shop on our shopping site. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you need to pay attention to to know that you are on a secure site. One is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used in connection with the sales transaction process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently of our shopping site and sent to the relevant bank for questioning. If the usability of the card is confirmed, the shopping is continued. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of the payment / billing / delivery address information of orders placed online with credit card is audited by our company against Credit Card Fraud. For this reason, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address / telephone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when you become a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.
2- MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you will send to us by credit card mail-order method will be kept by our Company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. In the event that any amount other than the cost of the mail-order form approved by you, which you will send to us in return for the price of the products you order, is withdrawn from your card, it does not pose a risk because you can naturally object to the bank and prevent the payment of this amount.
3- SMS MARKETING AND NOTIFICATIONS
We value your privacy and the information you agree to share in relation to our SMS marketing service. We use this information to send you text notifications (including cancelled payment reminders for your order), text marketing offers and transactional texts, including review requests from us.
Our website uses cookies to keep track of the items you put in your shopping cart, including when you abandon the checkout process. This information is used to determine when to send cart reminder messages via SMS.We value your privacy and the information you agree to share in relation to our SMS marketing service. We use this information to send you text notifications (including cancelled payment reminders for your order), text marketing offers and transactional texts, including review requests from us.
Our website uses cookies to keep track of the items you put in your shopping cart, including when you abandon the checkout process. This information is used to determine when to send cart reminder messages via SMS.
4- THIRD PARTY WEBSITES AND APPLICATIONS
Our website may link to other sites within the website. Our Company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our Company’s website are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our website and do not cover third party websites.
5- EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, except for the provisions of this “Privacy Policy”, the information of the users may be disclosed to third parties in the limited cases listed below:
1.To comply with the obligations imposed by the rules of law in force and issued by the competent legal authority such as laws, regulations, etc;
2. In order to fulfill the requirements of the “Membership Agreement” and other agreements we have concluded with the users and to put them into practice;
3.A request by a competent administrative or judicial authority for information on users for the purpose of conducting a duly conducted investigation or inquiry;
4.Where it is necessary to provide information to protect the rights or safety of users.
6- E-MAIL SECURITY
Never include your credit card number or passwords in any e-mails you send to Customer Service regarding any of your orders. The information contained in emails may be visible to third parties. We cannot guarantee the security of the information transmitted in your e-mails under any circumstances.
7- BROWSER COOKIES
Information about users who visit our website and their use of the website can be obtained by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertising and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information in main memory or from your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings to prevent the technical communication file from arriving or to be alerted when the technical communication file is sent.
Our Company may change the provisions of this “Privacy Policy” at any time by posting it on the website or sending e-mails to users or posting it on its website. If the provisions of the Privacy Policy are changed, they shall take effect on the date of publication.
You can find more information about our Cookie Policy here. In addition, you can contact us from the contact information below for any questions and suggestions regarding our privacy policy.
NAME/TITLE: Hasan Mert Güvenç
ADDRESS:Hamitler Mahallesi Saim Sokak 8/H/10 Osmangazi/Bursa
E-MAIL:info@redpardus.com
PHONE: +90 535 593 30 33